The Academic Info You Need to Know!

Get the information and resources you need for making decisions to support your academic success this semester.

Student working on his laptop in the Student Union.


Phone: 716-645-5698
M - TH: 8:30 a.m. - 4:30 p.m.
F: 10 a.m. - 4:30 p.m.


Walk in Assistance:
1Capen, North Campus
Reservations required.


Students may request to have official transcripts of their UB academic work sent to themselves or designated third parties. University at Buffalo transcripts are a permanent, irrevocable record of all courses attempted or completed, credits, final grades, and degrees awarded at the undergraduate and/or graduate level.

The Office of the Registrar is responsible for maintaining academic records for all students in the undergraduate, graduate, and pharmacy careers. Records for the schools of Law, Medicine & Biomedical Sciences, and Dental Medicine are maintained in those schools. If you are a current or former law, medical, or dental student, contact your respective school to obtain academic transcripts.

Transcripts will be released only upon request signed by the student on pen and paper or electronically using mouse, stylus, or finger signature technology. Additionally, transcripts may be released without signature when identifying information is provided and confirmed during the electronic ordering process.

Online Transcript Ordering

The University at Buffalo offers students online transcript ordering services through Parchment (formerly Credentials Solutions) for an additional fee. Their TranscriptsPlus service will facilitate your request 24 hours a day, 7 days a week. Orders placed through this service include expedited processing, order tracking, and secure delivery. Both electronic and paper transcript options are available. Students can also include attachments with their transcript requests as needed (ex: AMCAS, PharmCAS, Medical or Law School application forms, etc.).

For questions about online transcript ordering, please contact customer service at: 1-847-716-3005, M-Th 8 a.m.-9 p.m., F 8 a.m.-7 p.m. Already placed an order? Use Self-ServicePlus to look up order details and status updates.

Students Who Attended UB 2003 - Present

Students who attended UB 2003 - present and wish to order a paper transcript covered by the comprehensive fee at no additional cost may do so by completing and mailing or faxing the Transcript Request Form. Transcript Request Forms received via email will not be processed. Paper forms will be processed in 7-10 business days, will be sent via USPS First Class Mail, and will not include delivery confirmation or estimated delivery dates. Transcripts ordered using the Transcript Request form will not be faxed or sent electronically. Students may also pick up a paper transcript in-person at the walk-up center in 1Capen. In-person transcripts at 1Capen require a reservation.

In December 2003, approval was granted to add a semester transcript fee as a component to the Comprehensive Fee. This approval was granted after full consultation with students. Beginning spring 2004, all enrolled students are charged a $5 per semester transcript fee with a $60 per student cap. This replaces the previous policy whereby students were charged a fee per transcript.

Students who Attended UB Prior to 2003

Students whose entire enrollment at UB was prior to 2003 must utilize the online transcript order form and pay for a paper or electronic transcript via Credentials Solutions. Students may also pick up a paper transcript in-person at the walk-up center in 1Capen. In-person transcripts at 1Capen require a reservation. Please note that records prior to 1993 may not be readily available. If your attendance at UB was prior to 1993, please email with your name at the time of enrollment and your date of birth to verify pickup availability.

Financial Service Indicators/Holds and Transcript Release

We are not permitted to provide transcript services to any current or former student who has outstanding financial obligations to the university (tuition/fees, penalties, parking fines, library fines, telephone charges, etc.) as designated by a service indicator on their record. Additionally, we cannot release transcripts for students whose names appear on the NYS Student Loan Service Center Loan Default list.

In-Person Requests for Transcripts

In person transcripts at 1Capen require a reservation. You will need to show your ID card or other valid photo identification. A student copy of a transcript will be printed on official transcript paper while you wait. Records prior to 1993 may not be readily available. If your attendance was prior to 1993, please email the with your name at the time of enrollment and your date of birth to verify pickup availability. Please note that transcripts cannot be released to anyone other than the student, and will not be released if the student has outstanding financial obligations to the university.

Expedited Requests

Utilize the online transcript request option through Credentials Solutions for expedited processing and/or shipping of paper and PDF transcripts. Transcripts may also be picked up in person at 1Capen during regular business hours. We are not able to provide paper transcripts via email, fax or an expedited shipping service such as UPS or FedEx.

Unofficial Transcripts

Unofficial copies of transcripts are available in HUB for students who attended UB since spring 2011. Please visit the HUB Student Center Training Guides for instructions on requesting your unofficial transcript. If login assistance is needed, please contact UBIT at 716-645-3542.

Request for Records of Deceased Students

In the event of a student’s passing, the University at Buffalo considers the deceased student’s next of kin to be the owner of the record. Please view our policies and procedures for additional information on requesting records of deceased students (PDF).


Students may need to apostille (PDF) or legalize their transcript and/or diploma for use in a foreign country. The Office of the Registrar assists students with this process by notarizing the document and coordinating with the offices of the Erie County Clerk and New York State Secretary of State to complete the apostille. Please contact the Office of the Registrar for additional information on completing an apostille for your transcript and/or diploma.

Last updated: December 01, 2020 1:57 pm EST